Terms & Conditions


Terms of Use

Expand for terms


Your privacy is very important to Lochend Apartments. To help protect your privacy, we adhere to the following guidelines:


1. This website will explicitly ask when it needs information that personally identifies our customers or allows it to contact our customers (“personal information”). When possible, this website will provide our customers with the means to make sure that personal information is correct and current.

2. This website and its service providers use personal information to operate the sites, provide services, and to inform our customers of new features, services, and products.

3. This website may also carefully select other companies to send our customers information about their products or services (a “secondary use”). If this web site intends to use personal information for a secondary use, we will not do so until we have provided our customers with an opportunity to affirmatively select such service

4. This website may disclose personal information if required to do so by law or in the good faith that such action is necessary to (a) comply with applicable law or with legal process served on Lochend Apartments or the site; (b) protect and defend the rights or property of Lochend Apartments or this site, and (c) act under exigent circumstances to protect the personal safety of users of Lochend Apartments , the site, or the public

5. If at any time a customer believes that this web site has not adhered to these principles, please notify Lochend Apartments by email at This email address is being protected from spambots. You need JavaScript enabled to view it. , and we will use all commercially reasonable efforts to promptly determine and correct the problem.

Our customers should also be aware that information and data may be automatically collected through the standard operation of our internet servers and through the use of “cookies”. “Cookies” are small text files a website can use to recognise repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a system and damage files. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows a customer to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide customers with certain features (e.g., customised delivery of information) available on this website.

Accessibility Statement


Our commitment to accessibility

We want to make sure our website is accessible to everyone – that's why we're working towards complying with Priority 2 of the W3C Web Content Accessibility Guidelines. We're continually improving our website to meet these guidelines, and we've designed the site with the following parameters in mind:




Page design

We design our pages to be viewed at a screen resolution of 1024 x 768 pixels.




Page structure

We use header elements to structure the pages and make the information clear.




Stylesheets

We use stylesheets to keep font sizes consistent, with the exception of graphical text




Text

You can increase and decrease the size of text, to make it easier for you to read, by using the 'View' option in your browser.




Images

We use 'Alt' tags on our images that describe what the image is if you can't see it.




Colour

We avoid using colour exclusively to display information.




Sitemap

We provide a site map so that you can easily see the structure of the website and how it fits together.




Downloading PDF documents

You can read PDF documents with a screen reader: with a screen reader, visit the Access Adobe website.

Or you can use Adobe’s online conversion tool for pdfs.




Browser compatibility

The standard browser versions that support our website are:

Internet Explorer v7.0 and v.9.0

Google Chrome

Safari v4.0

Firefox v3.0




More information

If you'd like more information about web accessibility, visit the RNIB Web Access Centre.

You can also get your own copy of the screen reader JAWS here.

Book your serviced apartment direct!